FAQs

Got a question? We’re here to help.

  • How does butter stay cool during shipping

    Each order that is shipped will be packaged in a temperature controlled insulated bag with cooling packs. Cooling packs may thaw durning delivery but will not affect quailty or freshness of butter!

  • Refunds and Exchanges

    We do not offer exchanges or returns, all sales are final. 


  • What day do we ship?

    Orders are shipped Monday through Wednesday to ensure freshness of product.  Orders generally arrive at destination between 1-2 business days. 

  • When will my order arrive

    All orders should be shipped and fullifed within 3-5 business days from date or order.

  • Butter was damaged or melted upon arrival

    Please contact our customer support team for assistance. 

  • Cost of shipping Butter

    Cost of shippping will be $14 which will get your order of butter expedited to your residence.  Free shipping with any order over $49.99. 

  • Storing Butter

    Butter will last 60 days from purchase. Butter should be refrigerated upon arrival of destination. 


    Planning on storing butter and using later?  Our butter when stored in freezer butter will last for 6-12 months.

Share by: